Our Best Price Guarantee is more than a marketing promise, it’s our guarantee to you our valued client that at the time of booking (valid for new bookings only), subject to normal availability and based on Australian registered businesses and websites and for travel departing from Australia, we guarantee to beat (by a minimum of $1) any valid available travel quote presented in writing for the same airline, cruise line, tour operator, hotelier, car hire company, and departure date in the same cabin/grade/fare type/room type ‐ share basis/booking class/code/category.
Available means that the other quote is current, confirmed in writing, genuine and available to be booked at the time you present it to us. The quote must be presented to us and you will be required to book your travel when we beat your quote, pay a deposit or in full to guarantee the price and normal change and cancellation conditions will apply. Once a deposit is paid or payment in full is made the price is final. If the quoted travel is not available, we will offer you the best available alternative that will suit your requirements.
Fares available due to membership of a group or corporate entity or subscription to a closed group are excluded. Our consultant will do everything they can to beat the travel quote. If the qualifying criteria are met we will beat that price by a minimum $1. If the qualifying criteria are met and your consultant does not beat your quoted price, you will receive your travel that is booked with helloworld Hunter Travel Group free of charge. You must make your free travel claim within 7 days of your quote not being beaten. The free travel will be booked and paid for by us and will be identical to the one you have asked us to price beat. We do not reimburse customers for travel they have purchased elsewhere, nor do we provide them with cash or vouchers to the value of the travel we were asked to price beat.